Privacy - Holiday in the holidayregion TirolWest

Privacy policy

(As of June 2021)

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

1. General:

This data protection statement clarifies the user of the website (hereinafter "website") about the nature, scope and purpose of the collection and use of personal data by the TirolWest Tourist Board (hereinafter "operator").

Personal data (eg. name, e-mail address, telephone number) are processed and transmitted by the Operator only in a lawful manner - in particular for the fulfillment of contractual obligations, on the basis of overriding legitimate interests of the Operator or on the basis of the consent of the user.

If the lawfulness for a specific data processing is based on the consent of the user, this consent can be revoked at any time (also in part) by sending an e-mail to . This may affect the functionality of the content offered on this website.

Furthermore, the user has a right to information about the personal data concerning him, to data portability, to correction or deletion of personal data and to restriction of or objection to the processing of his personal data. The User may exercise these rights by sending an e-mail to .

Finally, the User has a right to lodge a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde, Barichgasse 40-42, 1030 Vienna), telephone: 43 1 521 52-25 69,, The data protection officer of the operator is DI (FH) Anton Greil. He can be contacted at .

The lawfulness of the data processing results from the Austrian Data Protection Act and Regulation (EU) 2016/679 (DSGVO). The legal basis is specifically stated for each of the processing operations below.

Notwithstanding the deletion information provided below for the individual data processing operations, deletion shall not take place insofar as the use of the personal data to be deleted is used for other lawful processing operations (e.g. self-promotion) in accordance with this privacy policy.

2. Presentation of the Website

The operator stores the following data each time this website is accessed: Name of the website accessed, file requested, date/time, amount of data transferred, notification of successful retrieval, browser type/version, operating system, previously visited page and IP address. Your IP address is recorded, but immediately pseudonymized. Thus, only a rough localization is possible.

By visiting this website, the user gives his conclusive consent to the short-term storage of the IP address of the terminal device in accordance with Art 6 para 1 lit a DSGVO. This is necessary for the provision of the website content. The user's IP address is deleted after the use of the website has ended. The operator uses the aforementioned data only for statistical purposes in connection with its offer.

3. Self-promotion


The operator reserves the right according to § 107 para 3 of the Telecommunications Act (TKG) and according to Art 6 para 1 lit f DSGVO to permanently store the following data for its own advertising purposes salutation, first and last name, postal address, e-mail address and telephone number and to use them for sending offers and information on services and offers of the operator by mail or by e-mail. The user can object to the processing of his data for this purpose when it is collected and at any time thereafter by sending an e-mail to datenschutz@tirolwest.atwidersprechen.

4. User Inquiries

When contacting the operator (for example, by contact form or e-mail), the following information of the user will be stored for the purpose of processing the request and in the event that follow-up questions arise: Salutation, first and last name, postal address, e-mail address, telephone number, as well as data concerning the request (e.g. period of stay). The personal data collected in this way will be stored by the operator within four months after completion of the processing of the request and then deleted.

The personal data disclosed by the user will be processed and used by the operator only to the extent necessary for processing the request and / or the provision of the requested service. In the course of this data processing, the operator forwards the collected personal data to the accommodation providers of the TirolWest vacation region as third parties.

The data processing is required pursuant to Art 6 para 1 lit b DSGVO for the performance of the contract or for the implementation of pre-contractual measures.

5. Newsletter

If a user subscribes to the operator's newsletter, personal data of the user, namely title, first and last name, as well as the e-mail address are collected and processed. The user will then receive up to twice per quarter a personalized e-mail with information and offers of the operator (newsletter) tailored to his needs. By subscribing to the newsletter, the user gives his conclusive consent in accordance with Art 6 para 1 lit a DSGVO that his data may be used for the regular sending of the newsletter.

The double opt-in procedure is used for registration. After registration, the user receives a confirmation and authorization e-mail to the e-mail address provided by him with a request to click on the link contained therein. This ensures that only the authorized user of the specified e-mail address can register for the newsletter.

The user can unsubscribe from the newsletter at any time. At the end of each newsletter is a link through which the user can unsubscribe. Alternatively, the user can also send a corresponding e-mail to After unsubscribing from the newsletter, the user's personal data will be deleted from the newsletter distribution list within four months.

6. Social Media Plug-Ins

The operator uses so-called "embedded" social media plug-ins (interfaces to social networks) on the website. When visiting the website, the system automatically establishes a connection with the respective social network due to the integration of the plug-ins and transmits data (IP address, visit to the website, etc.).

The data transmission occurs without the intervention and outside the responsibility of the operator. The user can prevent this data transmission by logging out of the respective social networks before visiting the website. Only in the "logged in" state can the social network assign specific data to the user's activity profile through automatic data transmission.


The automatically transmitted data is used exclusively by the operators of the social networks and not by the operator. Further information on this, including the content of the data collection by the social networks, can be taken directly from the website of the relevant social network. There, the privacy settings can also be adjusted.

The social networks integrated on the website are:

Facebook ("like")
Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA
More information at

Twitter Inc, 795 Folsom St, Suite 600, San Francisco, CA 94107, USA
More information at

Google (" 1")
Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
More information at

Instagram, LLC Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA
More information at

7. Cookies

Cookies are pieces of information that are stored by a website on the user's terminal device. The purpose of cookies is to store information and allow access to it later. They cannot be used to read other data on the terminal device. Websites use cookies in particular to restore previous user settings, to track the history of user requests or to analyze user behavior.

Using the website is also possible without cookies. The user can deactivate the storage of cookies in his browser, limit them to certain websites or set his browser to notify him before a cookie is stored. The user can delete the cookies from the hard drive of his end device at any time using the privacy functions of his browser. In this case, the functions and user-friendliness of the website could be limited.

The legal basis of data processing within the scope of cookies is the consent of the user via the cookie banner.

The individual cookies used on this website are listed below:


__utma for Google Analytics

__utmz for Google Analytics

_ga for Google Analytics

_gid for Google Analytics

1P_JAR for Google Analytics

ANID for Google Analytics

IDE for Google Analytics

RUL for Google Analytics

sid for Google Analytics

_fbp for Facebook


__utma for Google Analytics

__utmz for Google Analytics

_ga for Google Analytics

_gid for Google Analytics

1P_JAR for Google Analytics

ANID for Google Analytics

IDE for Google Analytics

RUL for Google Analytics

sid for Google Analytics

_fbp for Facebook


Necessary cookies:

JSESSIONID for General Solutions Steiner GmbH - Contwise card service

PHPSESSIONID for PHP session management

hasConstent for cookie management

cookies_marketing for cookie management

cookies_staticstics for cookie management

Manage cookie settings:

Your cookie settings can be revoked by clicking on the link below. All cookie settings will be reset and all third-party cookies will be deleted.

Cookie-Einstellungen widerrufen

8. Web Analysis Tools

Our website uses functions of web analysis services. Cookies are used for this purpose, which enables an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

Our website uses functions of the following web analytics services:

Google Analytics
Google LLC; 1600 Amphitheatre Parkway; Mountain View, CA 94043; USA
Further links to Google and Google's privacy policy:

For the transfer of personal data to the U.S., there is an adequacy decision of the European Commission.

For the transfer of personal data, there is a corresponding contract for order data processing.

Your IP address is collected, but immediately pseudonymized. Thus, only a rough localization is possible anymore. The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. This user data is stored for a period of 12 months.

9. Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:

Tourismusverband TirolWest
6511 Zams, Hauptplatz 6
Tel. 43.5442.65600

You can reach our data protection officer at


Online Booking / Request